| 6 FAQs found |
Q: How do I register for a new account?
A: If you are a Defence stakeholder (e.g. industry partner, academics, contractors, etc.), follow the steps below:
1. Go to the Learn eXcel Perform (LXP) webpage on your device, and save in your favourites for future reference.
2. On the ‘Learn eXcel Perform’ webpage, scroll down to the ‘For Defence stakeholders’ section and read the information.
3. When you’re ready to
register, click the 'LXP Global - Log in’ button
and the Login webpage will appear.
4. Click the ‘Create New Account’ button.
5. On the ‘New Account' webpage, read the 'Important notice', complete the information and click the 'Request account' button.
5. You will receive a confirmation email to the email address you provided when requesting your new account from ‘noreplyandrogogic@androgogic.com.au’. Within the email, click the link to confirm your email address.
5. Click ‘Continue’ and you will be redirected to the login page.
6. Login with the username and password you chose when requesting your new account.
Q: How do I log in?
A: Follow the steps below:
1. Navigate to the LXP Global Web Page available via the internet: LXP Global | Global LXP: Log in to the site.
2. You will be presented with the ‘Login’ page
3. Enter your username and password (the ones you set up when registering)
3. You are now logged in to LXP Global.
Note: if you forget your password you can click ‘Forgot username or password?’ from the login screen
Q: I have registered for an account but have not received an email to confirm my registration
A: There are a number of pre-approved email domains that will automatically be granted accounts. It could be that your email account is not in that list. Please send a message to your Defence sponsor and they can help you with registration.
Q: I have registered for an account but cannot remember what my username is. How do I find out?
A: Your username is the same as the email address you used when registering for your LXP: Global account. To find out what that was, you can click ‘Forgot username or password?’ from the login screen.
Q: I'm a contractor and I don’t have a Defence email address, who do I contact if I need help?
A: If you need help, please contact your defence sponsor. A defence sponsor is the Defence employee responsible for your contracted works.
Q: I work for Defence (and have a Defence email address), who do I contact if I need help?
A: LXP:Global is designed for external contractors and stakeholders who don't have a defence email address.
If you have a Defence email address, you can go to the Learn eXcel Perform webpage and review the 'Access - For Defence Personnel' area.